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FAQs

What are the ingredients in SkinClear Elixir?

Coconut Oil, Saw Palmetto Berry Extract, Sunflower Oil, Brown Rice Flour, Acerola Cherry, Natural Mixed Carotenoids, Rice Fibre, Rice Extract.

Why do the capsules of my recent SkinClear Elixir order look different to usual?

Our capsules have been changed from white to clear, so that we can show the natural, active powder formula inside. This gives a different appearance as the coloured powder now shows through.

Why has the powder in SkinClear Elixir changed colour?

Our powder formula inside may vary from either white or yellow. The reason for the change is that some of the ingredients in the white formula are less oily so are easier to blend with the other dry powders inside. This helps with the manufacturing process. Other than the oiliness and colour of the two versions, the ingredients in both are identical in all other aspects. We are currently using both versions, so your order may appear as either white or yellow powder, but we plan to use only one going forward.

Why does the text on the SkinClear Elixir label look different to before?

We increased the size of some sections of text to improve readability. 

Can this be taken alongside other vitamins?

Yes, the natural vitamins in SkinClear Elixir are included at levels which will enable you to take your other multi-vitamin supplements. 

I struggle to swallow capsules, can I open them and swallow the powder instead?

Yes, the powder can be emptied into drinks, salads, cereals etc, or directly into your mouth. It does not have an unpleasant taste.

Can this be taken alongside prescribed medications? 

As with other food supplements, if you are taking medication, including the combined birth control pill or blood thinning medication; or if you are under medical supervision, consult your healthcare practitioner before use. 

Can I take this while pregnant or breastfeeding? 

We do not recommend using this while pregnant or breastfeeding. 

Can men use SkinClear Elixir? 

The product does work for men too, but we mainly recommend this product for women. We are looking into developing a male skincare supplement. 

Can this be taken by teenagers? 

We would recommend speaking to your GP about teenagers using this, especially teenage boys.  

Why is my order taking a while to arrive to my country?

We aim to deliver international orders within 8 working days, but items can be held at customs which can delay the order by 3-4 weeks. Please get in touch at enquiries@botanycl.com if you haven't received your order. 

Can I return SkinClear Elixir?

We offer a 14 day money back guarantee on all unopened Botanycl products purchased through our website. Your item must be unused with both neck seals intact and the packaging must be in good condition. 

If you wish to return an item, please email us with your order number to let us know to expect your return. 

Items must be returned to the following address:

Botanycl Returns
Merico Ltd t/a Pickit and Packit,
Bay A, Anglesey House,
Anglesey Road,
Burton on Trent,
DE14 3LX

Once we receive your item and assuming it is in good condition, we will then process your refund. Refunds will be for the amount paid by you, including postage, for the returned item(s). 

Unless you’re returning a product because of an error on our part, you will be responsible for paying your own shipping costs for any returns. 

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